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At LDV New Zealand, our commitment to you extends well beyond the moment you receive your keys. We are proud to offer a new 7 Year Warranty across our entire range of new LDV vehicles registered from 1st January 2025. This warranty reflects our dedication to ensuring peace of mind for Kiwi families and businesses.

What’s Included?

  • 7 Years / 200,000km Coverage (whichever comes first) for petrol and diesel vehicles*.
  • 7 Years / 160,000km Coverage (whichever comes first) for electric vehicles*.
  • 7 Years of Roadside Assistance to support you wherever your journey takes you*.
  • 7 Years of Warrant of Fitness (WOF) Inspections, providing convenience and confidence in your vehicle’s reliability*.

For customers who purchase an LDV vehicle after 1st January 2025, the 7-Year Warranty, Roadside Assistance, and WOF checks are automatically applied. There’s no need to take any additional steps—just enjoy the benefits that come with your ownership.

Our Customer Care Team and network of dedicated retailers are available to support you. If you would like to get in touch with us, please use the form below. Alternatively, you can email us at feedback@ldv.co.nz or you may call our Customer Care Team on 0800 510 013 (Monday to Friday 9:00am – 5:30pm).

ROADSIDE ASSIST

We’re here to assist 24/7

At LDV, our goal is to keep you moving. With LDV Roadside Assist, we provide support around the clock—24 hours a day, 7 days a week, 365 days a year*. Whether you’re out of fuel, have a flat tyre, a dead battery, or misplaced your keys, we’re ready to help.

How to Access Roadside Assist

Simply call us at 0800 500 222.

Important Steps

If you’re stranded on a busy road, prioritize your safety by avoiding traffic. Once you’re in a safe spot, give us a call and explain the situation.

To expedite assistance, please have your vehicle registration number, your location and a brief description of the issue, and a contact number (if possible) ready when speaking to one of our helpful advisors.

WARRANT OF FITNESS

Keeping your vehicle roadworthy shouldn’t be a hassle—and with LDV, it’s not. We’ve got you covered with 7 Years of Warrant of Fitness (WOF) Inspections included as part of our warranty.

Here’s how it works:

Your initial WOF inspection is carried out at the time of vehicle registration, and subsequent inspections are required annually from the 3rd year onward. The best part? We take care of the WOF inspections for years 3, 4, 5, 6, and 7*.

FREQUENTLY ASKED QUESTIONS

 

Terms and conditions: *The warranty is valid for vehicles registered on or after 1 January 2025 and covers a period of 7 years or 200,000kms (whichever comes first) for Internal Combustion Engine (ICE) powered vehicles or 7 years or 160,000km (whichever comes first) on Electric Vehicles (EVs), starting from the date of first registration. It covers manufacturing defects caused by issues such as design, assembly, or raw materials in covered parts but excludes routine maintenance, wear-and-tear items, and damage caused by misuse, accidents or unauthorised repairs. To maintain the warranty, the vehicle must be serviced as per the maintenance schedule set out in the Service & Warranty Booklet. Warranty claims require proof of purchase and service records. The initial Warrant of Fitness (WOF) is provided at vehicle registration, with subsequent annual inspections required from the 3rd year. This warranty covers the subsequent WOF inspections at years 3, 4, 5, 6, 7 at an LDV Authorised Service Centre. This warranty complies with local laws and does not limit or exclude your statutory right under the Consumer Guarantees Act. For full details, visit https://ldv.co.nz/warranty/.